FAQs

Account

Our website is working to make your shopping experience more enjoyable and reliable. Placing an order at ekab.com.bd is very fast and quite easy to do. Anybody can buy products from ekab.com.bd just by creating an account with your basic information. These are your personal information that will help us to serve you more efficiently. So, feel free to create an account and connect with us.

Creating an account on ekab.com.bd is super-easy. It takes around one minute to get you closer to us. Just follow the steps below:

1.Visit www.ekab.com.bd

2.Click on the Login or Register button.

3.Provide all the information the form requires. It includes your username, email and password.

4.At last, click on the register button to complete the process and now you are one of our renowned customers.

You can log in using your account in ekab.com.bd just by clicking some options. You just need to emit the following steps:

1.Login to your Facebook account first.

2.Visit www.ekab.com.bd and click on SIGN IN.

3.Give access to information on your Facebook.

4.You will be there in the ekab.com.bd automatically.

Payment

The payment system of ekab.com.bd is very flexible. You will get available around all transaction mediums here. You can pay money through bKash, Rocket, Nagad, Online transaction, Debit/Credit Cards, Cash on delivery, etc. You will get the most probable options here to pay as we believe in providing customer’s comfort. So, feel free to get in touch. Hopefully, you will get the most convenient service.

No, There is no hidden charge or cost if you order from ekab.com.bd. You will be aware of every cost you will have to bear. You will pay the amount you will see before ordering. But, if you take the home delivery service, you have to pay some predetermined charge. If you want our help to install stuff in your home, we will charge some amount for that.

Yes, you can definitely buy products as a gift. If you want to purchase any product and want to give him a surprise, you can send the gift directly to their house. You just have to clear the payment and give the address of the person you want to give a surprise. We will send the product to that address in attractive packaging.

Shipping & Delivery

The delivery cost of ekab.com.bd is very reasonable. Normally, the delivery charge is TK. 60 for all over the country. But, as we care about customers and want to provide them convenient services, we decide to provide the delivery without taking any charge. This is an offer for a long time. So, feel free to take this opportunity and get products without spending any money.

Ekab.com.bd is a fast service providing company. We are basically available 24 hours to deliver products. You can order anytime. We will try to send the products as soon as possible. But, as we want to make things clear and comfortable, you have to complete the ordering process with proper information to complete the order.

Ekab.com.bd is a renowned online platform in Bangladesh that is pretty popular to deliver products in the whole country. We deliver to each and every corner in Bangladesh. Wherever you want, we will try our best to send products to your home safely. We believe we can make you happy with your convenient things in your hands.

Within Dhaka city, we provide home delivery. Our delivery man will provide the product at your hand in your house and then get the money. Outside Dhaka, we send products through courier services. For the courier charge, So, it is not a big issue to reach you to send the products you want to get. Feel free to order.

Still have more question? Contact us